What our members say

OK, but for this price you expect something more like the description

Acclaimed, Cabernet Sauvignon Rutherford, 2024

I wouldn’t recommend. The taste is off in my opinion. I would not buy again.

Waypoint, Ritchie Sauvignon Blanc, 2022

I recently placed my first order with Casedrops and downloaded the app, but the experience left me feeling uncertain and a bit overwhelmed. For starters, I couldn’t get a clear sense of whether my order was actually being processed — there was no reassuring confirmation or progress update that I could find. On top of that, I was immediately hit with what felt like an excessive number of promotional messages and solicitations. Honestly, the aggressive marketing approach is a real turn-off, especially for a brand new customer just trying to figure out how things work. I’d encourage Casedrops to dial back the communications and focus on making the onboarding experience clearer and more user-friendly. First impressions matter, and this one didn’t inspire much confidence.

Too metallic tasting for me

Erikson & Caradin, Bundle of Raptor & Crimson Cabernet Sauvignon, NV

Pretty ordinary cheap vine. Lower than my expectations. 🤷‍♀️

Erikson & Caradin, Bundle of Raptor & Crimson Cabernet Sauvignon, NV

I’ve been a customer with Casedrops for a while now, but I’m currently two 6-bottle cases behind and have yet to receive them. It’s frustrating to be paying for shipments that simply aren’t arriving. I hope this gets resolved soon, as I’d like to continue enjoying the service — but at this point, the fulfilment issues are making that difficult. I’d appreciate prompt communication and a quick resolution to get my missing orders on their way.

This wine tries hard and actually has some flavor profiles that are pleasing. It comes up way short in terms of what it’s supposed to be, a Napa Cabernet. Nothing big and bold about. It whimpers and lacks any length. So many better Napa quality/price values in this range.

Erikson & Caradin, Bundle of Raptor & Crimson Cabernet Sauvignon, NV

I felt it weak and not so flavorful

Damien, Bundle of Damien Resama Proprietary Red, 2021

Young, earthy. Not impressed. It ws dold as Austin Hope like. Not even close.

Erikson & Caradin, Bundle of Raptor & Crimson Cabernet Sauvignon, NV

Very light tasting w very little flavor

Beau Vigne, The Beau Vigne Collection HERO Proprietary Red Wine, 2023

I was very disappointed, especially for the price. I was expecting a much fuller bodied wine.

Beau Vigne, Cult Cabernet Sauvignon Napa Valley, 2023

Thin, uninspiring. I believe the advert tried to compare this to an $80 Napa. Not even close

Erikson & Caradin, Bundle of Raptor & Crimson Cabernet Sauvignon, NV

Honestly not my favorite.. I bought 12 because I’ve loved everything from case drops but am really struggling getting through these. They’re very acidic .. more than what I’m used to.

Erikson & Caradin, Hazel & Axe Sauvignon Blanc, 2023

A bit too sweet for my palate

Beau Vigne, Bundle of Heritage Cabernet Sauvignon, 2024

I really wanted to recommend Casedrops, but unfortunately I can’t. They advertise a no-questions-asked return policy for wines that are corked, past their prime, or otherwise unsatisfactory — which sounds great in theory. However, when I received a wine that was clearly well past its peak and completely undrinkable, getting a resolution turned into a frustrating ordeal. After three emails, I was still waiting on the “warehouse” to respond. The customer service interactions felt outsourced and unhelpful, with replies like “Have you opened how many bottle?” and “I will raise with warehouse for schedule” — neither of which addressed my simple request for a refund. What should have been a straightforward fix took well over a week with no resolution in sight. A return policy only means something if it’s actually honored efficiently. Based on my experience, Casedrops falls well short of the standard set by other wine retailers when it comes to after-sale support.

Will stick to New Zealand Sauvignon Blanc from now on

Dutton Estate, Kylie’s Cuvee Sauvignon Blanc, 2023

I found the Casedrops experience quite confusing overall. I placed an order for a six-case item, which should have been straightforward, but I was immediately overwhelmed with promotions and offers for other products I had no interest in. The constant bombardment of unrelated items made the whole experience frustrating rather than enjoyable. I just wanted to complete my purchase and move on, but the sheer volume of additional content being pushed at me made that feel impossible. Unfortunately, this has put me off returning, and I won’t be coming back. Casedrops might want to consider streamlining the experience for customers who simply want to make a focused purchase without being flooded with extras.

We didn’t care for this wine as much as we thought. I needs to cancel the second case in Order #WD-ywcyWm4psy. Thank you

Erikson & Caradin, Bundle of Raptor & Crimson Cabernet Sauvignon, NV

Not bold at all,it’s a good grape juice not a wine category

Calculated Risk, Cabernet Sauvignon Barrel Selection Napa Valley, 2023

Not my favorite. Not my cup of tea. Harsh taste, not balanced. Far too acidic for me. Wife and I did not enjoy this one.

Imperium, Fortuna GSM Red Blend, 2021

Got a lot of plaudits saying better than Caymus amongst others.
Personally, I thought my first taste was a bit rough. Will try a 2nd bottle just in case

Dolum Estates, Bundle of Dolum Estates Cabernet Sauvignon, 2023

Delivered hot from back of fed ex truck

Dolum Estates, Bundle of Dolum Estates Cabernet Sauvignon, 2023

Not great.

Erikson & Caradin, Bundle of Hazel & Axe Chardonnay, 2024

It’s not that good

Dolum Estates, Bundle of Dolum Estates Cabernet Sauvignon, 2023

My main frustration with Winedrops was the lack of clarity around the costs associated with the service. The pricing structure was not communicated clearly enough upfront, which left me feeling uncertain and a little misled about what I was actually signing up for. When you’re making purchasing decisions, transparent pricing is essential, and unfortunately this wasn’t something I felt was handled well. I’d encourage the team to take a closer look at how service costs are presented to customers, as clearer communication in this area would go a long way toward building trust and improving the overall experience.

Carolyn found little to write home about with this one. No obvious faults, but nothing that caught her attention either — it simply didn’t stand out in any meaningful way. Sometimes a wine just fails to make an impression, and for Carolyn, this was one of those occasions. She rated it 2 out of 5, suggesting it fell short of her expectations and isn’t something she’d be rushing back to.

Damien, Bundle of Damien Resama Proprietary Red, 2021

Unfortunately, this one didn’t win me over. The wine itself struck me as sharp and tart, with a metallic finish that lingered in an unpleasant way. To make matters worse, the cork was already coming apart, which raised immediate concerns about storage and quality control. A frustrating experience overall, and not one I’d be keen to repeat.

I gave this one a fair chance — two hours of breathing time — but it remained very tannic and quite harsh on the palate. My wife took one sip and put her glass down, which said it all really. I’ll hold my hands up and admit it was probably the wrong choice for what we were looking for, but it just didn’t work for us on the night. Others may well enjoy it if big tannins are their thing, but it’s not something I’d reach for again.

Honestly, this one just didn’t do it for me. I can’t put my finger on a single glaring flaw, but it never really clicked — nothing about it drew me in or made me want to come back for another glass. Sometimes a wine simply isn’t to your taste, and this was one of those occasions for me. I’d give it another shot in a different setting, but for now it sits firmly in the “not for me” category. Others might enjoy it more than I did.

I’d heard good things going in, but this one really let me down. The most notable issue was a persistent bitter aftertaste that lingered well beyond what I’d consider pleasant. I can appreciate a little bitterness in the right context, but here it felt out of balance and hard to shake. Given the reputation and how it was described, I expected something noticeably better. Sometimes a wine just doesn’t match its billing, and unfortunately this was one of those occasions for me. Probably won’t be returning to this one.