Welcome to Casedrops (the “Site”). This Site is maintained and operated by Winedrops Inc, trading as Casedrops (“Casedrops,” “Company,” “we,” “us,” or “our”). We are incorporated in the State of California, United States. Our registered office is at 1540 Market St #100, San Francisco, CA 94102.
Last updated: August 26, 2026
Casedrops holds a Type 9, Type 17, and Type 20 alcoholic beverage license issued by the California Department of Alcoholic Beverage Control (ABC). All sales of wine through the Site are made from our licensed premises in the State of California, United States.
IMPORTANT: By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you should not use or access this Site. Casedrops reserves the right to revise these Terms at any time by updating this posting, provided that any changes will not apply to orders which have already been placed and acknowledged by Casedrops before the change is made. You are encouraged to review these Terms each time you use the Site, as your continued use after any changes are posted constitutes your acceptance of those changes.
By agreeing to these Terms, you also agree to the Site Privacy Policy, which is incorporated herein by reference.
The Site is available only to registered users who are twenty-one (21) years of age or older. By creating an account or placing an order, you represent and warrant that you are at least 21 years old. Casedrops reserves the right to request proof of age at any time, including at the point of delivery or collection.
It is unlawful to purchase or attempt to purchase alcoholic beverages if you are under the age of 21. If we discover or reasonably suspect that you are under 21, we may immediately suspend or terminate your account without notice.
You may use the Site only for your own lawful, non-commercial, personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading, or posting of information, and for the consequences of such communications. Any other use of the Site requires the prior written consent of Casedrops.
You may not copy, modify, or distribute the contents of this Site without the express written permission of Casedrops. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part, found on the Site.
We specifically prohibit use of the Site for any of the following purposes:
To access certain services on the Site, you will be required to register and provide specific information. All information you provide must be truthful, accurate, and current. You may not use any aliases or other means to mask your true identity.
You are responsible for maintaining the confidentiality and security of your account credentials. You are solely liable for any use or unauthorized use of your account. We may suspend or terminate your access at any time, with or without notice.
We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security, and integrity of data stored on our systems. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. For more information, please refer to our Privacy Policy.
Casedrops provides a digital membership service that gives members access to exclusive wine offers, discounts, events, and educational content. Physical wines are sold separately or included as introductory benefits; the primary product purchased is digital membership access.
We reserve the right to revoke your membership for any reason at any time, including as a result of a violation of these Terms or the Privacy Policy. Where we revoke your membership, this will not affect current orders which we have acknowledged unless we revoke as a result of your breach of these Terms or the Privacy Policy, in which case we may terminate all existing orders and will not be obliged to refund amounts paid for those orders.
Wine you have already paid for is not affected by this. Wine you have purchased belongs to you (Section 7.2). If we revoke your membership for any reason, including breach, we will either arrange delivery or collection of your stored wine or cancel the sale of that wine and refund you in full as Storage Credit at 100% of the price you paid, in accordance with Sections 8.6 through 8.14. Nothing in this Section 5 entitles us to keep wine you have paid for without refunding you for it.
Your membership begins immediately upon purchase, including during any free trial period. After your trial ends, your membership renews automatically at $99.99 per year, billed annually, unless canceled before renewal.
We will send you a renewal notice at least fifteen (15) days and not more than forty-five (45) days before each renewal date. That notice will state that your membership will renew automatically unless you cancel, the length and cost of the renewal term, how to cancel, including a direct link to cancel online, and our contact information.
If we change the price of your membership, we will notify you not less than seven (7) days and not more than thirty (30) days before the new price takes effect, together with information on how to cancel.
Because Casedrops membership provides immediate access to digital content and services upon purchase, by completing your order you agree that the service begins immediately.
We offer a 48-hour grace period from the time of billing during which you may request a full refund of your membership fee. This applies to all billing events, including trial conversions and annual renewals.
How it works:
Within the 48-hour window we will not ask you for a reason. However, a refund may not be available if you have already redeemed a member-exclusive offer or placed an order using your membership benefits during that period; in that case we will contact you to discuss your options.
After 48 hours, refunds of the membership fee are not available, but you will retain access until the end of your current billing period.
Any wine you have already purchased remains your property and is dealt with under Sections 7 and 8. If your membership fee is refunded, the cancellation timeline in Section 8.7 applies to your stored wine from the date the refund is issued.
If there is a genuine issue, please contact us at help@casedrops.com and we will review your case.
You may cancel your membership at any time during your trial or before renewal by visiting https://members.casedrops.com/ or emailing help@casedrops.com. If you signed up online, you may cancel online, in the same way, without speaking to anyone.
Your cancellation takes effect immediately. You will continue to have access to member benefits until the end of your current billing period, and you will not be charged again.
Because your membership is ending, the timeline for stored wine in Section 8.7 begins on the date you cancel, not at the end of your billing period. We will tell you this in the notice we send you on the day you cancel, and you can stop the process at any point before the date in that notice by requesting delivery or collection of your wine (Section 8.10).
If you are on a free trial, you must cancel your membership before the indicated trial end date if you do not wish to become a paying member. This can be done within the profile section of the app, at https://members.casedrops.com/, or by emailing help@casedrops.com.
Where a free or promotional period lasts longer than thirty-one (31) days and will convert to a paid membership, we will send you a notice not less than three (3) days and not more than twenty-one (21) days before that period ends, telling you that you will be charged unless you cancel, the amount and frequency of the charge, and how to cancel.
The membership fee charged at the trial end date is subject to the refund policy set out in Section 5.2 above.
Orders may be placed by members through the Site. All orders are subject to acceptance by Casedrops. We are not obliged to accept any order and may, in our sole discretion, decline to accept any order for any reason.
Where Casedrops accepts your order, we will confirm such acceptance by sending you a confirmation email. By purchasing, you acknowledge that your membership may have recurring payment features and you accept responsibility for all recurring charges prior to cancellation.
THIS SECTION IS CRITICAL TO UNDERSTANDING YOUR PURCHASE. PLEASE READ IT CAREFULLY.
All sales of wine through Casedrops are made at and from our licensed premises in the State of California, pursuant to our Type 9, Type 17, and Type 20 licenses issued by the California Department of Alcoholic Beverage Control. Casedrops is not licensed to ship wine to any state other than California. The point of sale for all transactions is California.
Title to and ownership of all wine purchased through Casedrops transfers to you immediately upon completion of payment. At the moment payment is processed, the wine becomes your property. Possession is deemed to transfer to you at our licensed California warehouse at the point of sale, regardless of whether you arrange immediate delivery or request that we hold the wine in storage on your behalf.
Title to wine held in storage may return to Casedrops only where the sale of that wine is canceled and refunded to you in full under Sections 8.6 through 8.14.
As the owner of the wine, you have the following options:
Risk of loss, damage, destruction, confiscation, or seizure of any wine transfers to you upon the earlier of: (a) your physical collection of the wine from our warehouse; or (b) delivery of the wine by you (or a carrier acting on your behalf) to a common carrier for transport. While your wine is held in our warehouse pursuant to Section 8, Casedrops provides insurance coverage as a courtesy as described in Section 8.4, and that coverage ends only when the wine is collected or handed to a carrier, or when the sale is canceled under Sections 8.6 through 8.14.
Casedrops does not sell, ship, or deliver wine to any state other than California. Casedrops makes no representation or warranty as to the legal rights of any person to ship, transport, or import wine or other alcoholic beverages into any state or jurisdiction. If you direct a carrier to transport your wine to a location outside California, that transport is made entirely at your direction, cost, and risk. You represent and warrant that you are legally permitted to receive wine at the delivery address you designate and that you will comply with all applicable federal, state, and local laws governing the transport and receipt of alcoholic beverages in the destination jurisdiction.
You are solely responsible for ensuring compliance with all applicable laws, regulations, and restrictions relating to the purchase, possession, transport, and receipt of alcoholic beverages in your jurisdiction. Casedrops shall have no liability for any confiscation, seizure, fine, penalty, or other consequence arising from your transport or receipt of wine in any jurisdiction.
An adult signature from a person aged 21 or older is required at the point of delivery or collection. If the carrier is unable to obtain an adult signature, the package may be returned to our warehouse, and you will be responsible for any additional shipping costs incurred.
Wine purchased through Casedrops is stored free of charge at our licensed California warehouse while your membership is active. We encourage members to request delivery or collection regularly. By using this storage service, you explicitly request that we hold your purchased wine — which is your property — in our warehouse until you request delivery or collection.
Storage is intended to be temporary. If you stop ordering, or your membership is paused, lapses, or is canceled, we may cancel the sale of your stored wine and refund you in full as store credit, after giving you the notice set out in Section 8.8. Sections 8.6 through 8.14 explain exactly how this works, how much notice you get, and how you can stop it.
We will never take back, reclaim, or return to general inventory any wine you have paid for without canceling the sale and refunding you the full amount you paid.
All wines stored under this arrangement are identified in our inventory management system as your property, with a unique customer reference number. These wines are digitally allocated to your account and are not available for sale to other customers.
Once wine has been purchased and allocated to your storage, Casedrops will not substitute those specific bottles or reallocate them to another customer. The specific bottles you purchase are reserved exclusively for you, unless and until the sale of those bottles is canceled and refunded to you in accordance with Sections 8.6 through 8.14.
While your wine is stored at our warehouse, Casedrops provides insurance coverage as a courtesy. In the event of damage, theft, or loss while in our care, we will replace the wine with an identical bottle or, if unavailable, a wine of equal or greater value.
You may request delivery or collection of your stored wines at any time through your account, even before accumulating a full case, subject to our standard delivery terms and the provisions of Section 7. Requesting delivery or collection will always stop a cancellation under Section 8.10.
Wine you have paid for is yours. We will not take it back without refunding you in full.
If your wine has been sitting in our storage undelivered and your account has gone quiet, or your membership is paused, lapsed, or canceled, we may cancel the sale of that wine and refund you. If we do:
In this Section 8:
By purchasing wine and asking us to store it rather than deliver it, you agree that we may cancel that sale and refund you on the terms set out in Sections 8.6 through 8.14.
The timeline depends on the status of your membership:
In every case, the Cancellation Date will be at least fourteen (14) days after the date we send your Warning Notice.
If more than one of these situations applies to you, the later Cancellation Date is the one that applies.
Before any cancellation takes place, we will send you three notices. Each is sent both by email, to the address registered on your account, and by push notification, if you have our app installed with notifications enabled:
Each of these notices will tell you:
These are service messages about your account and your property, not marketing. You will receive them whether or not you have opted out of our marketing communications.
Please keep the email address on your account up to date, as this is how we will contact you.
The Cancellation Date stated in your Warning Notice is binding on us.
We may extend it, and we will tell you if we do. We will never bring a Cancellation Date forward, and we will never cancel the sale of your wine earlier than the date we told you, even if these Terms change in the meantime.
You can stop a cancellation at any time before the Cancellation Date by taking any Qualifying Activity: placing an order, requesting delivery or collection of your stored wine, or resuming or reactivating your membership.
You can also simply email us at help@casedrops.com and ask for more time. We will grant a reasonable extension.
If you do any of these things, the cancellation is stopped in full, no further reminders will be sent, and any timeline under Section 8.7 starts again from the beginning.
Storage Credit is store credit, and Section 11 applies to it, with the following additions:
Gold members benefit from complimentary storage for up to one hundred (100) bottles, and no cancellation timeline runs against those bottles for as long as the Gold membership remains active.
Bottles held above the 100-bottle allowance are subject to the process in Sections 8.6 through 8.11 in the normal way, and the timelines in Section 8.7 apply to them.
If a Gold membership is downgraded or canceled, the applicable timeline in Section 8.7 begins to run from the date of that downgrade or cancellation.
If we revoke or suspend your membership under Section 5, including for breach of these Terms, we will contact you to arrange delivery or collection of your stored wine. If you do not arrange delivery or collection, we will cancel the sale and refund you as Storage Credit at 100% of the amount you paid, in accordance with Sections 8.6 through 8.11, and the fourteen (14) day timeline for canceled memberships applies from the date we notify you.
The process in Sections 8.6 through 8.13 applies to wine purchased on or after August 26, 2026.
For wine purchased before that date, we will write to you at least thirty (30) days before the process begins to apply to your stored wine, and no Cancellation Date for that wine will fall earlier than sixty (60) days after the date of that letter.
We want you to be completely satisfied with your purchase. This section outlines your rights regarding returns.
You have the right to cancel your purchase and return any wine products for a full refund within fourteen (14) days of the date you take physical possession of the wine, whether by delivery or collection, for any reason.
For wine held in storage, this fourteen (14) day period does not begin until the wine is delivered to you or collected by you. The deemed transfer of possession described in Section 7.2 does not start this period.
To be eligible for a return:
To initiate a return, please contact us at help@casedrops.com with your order number. You are responsible for the cost of return shipping, and we recommend using a tracked service as you are responsible for the goods until they arrive back with us. Once we receive and inspect the returned items, we will issue a full refund to your original payment method within fourteen (14) days.
We stand by the quality of our wines.
Broken in Transit: If your order arrives with clear signs of damage or breakage, please contact us at help@casedrops.com within 48 hours of delivery, ideally with a photograph of the damaged items. We will arrange for a replacement or issue store credit for the value of the bottle.
Faulty Wine: If you open a bottle and believe it to be faulty (e.g., corked or oxidized), please contact us within 30 days of delivery. We may ask you to return the bottle for inspection. If we agree the wine is faulty, we will offer a replacement or issue store credit.
This returns policy does not apply to any bottles that have been opened, consumed, or have had their seals broken, unless the wine is deemed to be faulty as described in Section 9.2.
From time to time, Casedrops may offer introductory promotions (such as a complimentary or discounted bottle) to new members. These offers are limited to one per new member and are subject to any additional terms specified at the time of the offer.
All store credit issued by Casedrops, whether from returns, membership refunds, promotions, or the cancellation process in Section 8, is subject to the following terms:
You acknowledge and agree that the content, materials, text, images, videos, graphics, trademarks, logos, button icons, music, software, and other elements available on the Site are the property of Casedrops or our partners and are protected by copyright, trademark, and/or other proprietary rights and laws.
You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify, or create derivative works from any content or materials on the Site. Casedrops and the Casedrops logo are trademarks of Winedrops Inc. All other trademarks are the property of their respective owners. All rights not expressly granted under these Terms are reserved by Casedrops and its affiliates.
By submitting or posting any materials or content on the Site, you grant Casedrops a perpetual, irrevocable, non-terminable, worldwide, royalty-free, and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works from, and sublicense such materials on our websites, apps, and in any other materials or media.
You confirm that any materials you provide do not include anything to which you do not have the full right to grant the license specified above. Casedrops reserves the right to use content that you post to social media that specifically concerns or references Casedrops, its partners, and the products it offers.
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CASEDROPS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SITE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CASEDROPS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Casedrops is not responsible if you cannot access the Site due to issues with your internet service provider, browser software, or any event outside of Casedrops’s control. Where the Site contains links to other websites and third-party products or services, these links are provided for your information only, and Casedrops is not responsible for the content, products, or services found on those external sites.
You agree to indemnify, defend, and hold harmless Casedrops, its parent company, officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) your transport, receipt, storage, or consumption of wine purchased through the Site.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CASEDROPS SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF YOUR USE OF THE SITE OR YOUR PURCHASE OF PRODUCTS THROUGH THE SITE.
Casedrops’s total aggregate liability to you for all claims arising out of or relating to the Site or these Terms shall not exceed the greater of: (a) the total amount paid by you to Casedrops in the twelve (12) months preceding the claim; and (b) $250.
This limitation does not apply to, and does not limit, our obligation to deliver wine you have purchased or to refund you Storage Credit under Section 8.
Nothing in these Terms shall limit or exclude liability for: (a) death or personal injury arising from negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded by applicable law.
Casedrops specifically prohibits the posting of any content that violates or infringes the copyright or other intellectual property rights of any person or entity. If you believe that any material on this Site infringes your copyright or other intellectual property rights, you should notify us at help@casedrops.com.
From time to time, Casedrops may run promotional sweepstakes. Each sweepstake will be governed by its own Official Rules, which will be published at the time of the promotion. In the event of a conflict between these Terms and the Official Rules of a specific sweepstake, the Official Rules shall prevail with respect to that sweepstake.
General sweepstake provisions:
If any part of these Terms is held or declared to be invalid or unenforceable by any court of competent jurisdiction, such provision shall be ineffective to the extent of such invalidity or unenforceability, but shall not affect any other part of these Terms.
The failure of Casedrops to exercise any right or remedy under these Terms shall not constitute a waiver of such right or remedy. The rights and remedies of Casedrops under these Terms shall be cumulative and the exercise of any such right or remedy shall not limit Casedrops’s right to exercise any other right or remedy. These Terms may not be varied except with our express written consent. These Terms, together with our Privacy Policy and any document expressly referred to herein, constitute the entire agreement between you and Casedrops in relation to your use of the Site.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California. You irrevocably consent to the personal jurisdiction of such courts.
If you have any questions about these Terms, please contact us at:
Email: help@casedrops.com
Address: Winedrops Inc, 1540 Market St #100, San Francisco, CA 94102